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What are online courses?

Careerlearn brings you classes via e-mail and the internet. Using any computer with a high speed internet connection you can access your assignments, lecture notes, and participate in discussions with the instructor and other students. Exchange essays, exams, and all other materials by computer. You can take an online course from home, from work, or from anywhere in the world where you can access the internet.

What organization operates Careerlearn?

Careerlearn is the online learning program of Wilson Technological Center. Wilson Tech is the career and technical education division of Western Suffolk BOCES, a non-profit intermediate educational organization located on Long Island, New York. Wilson Tech has offered adult education classes since 1963.

While the primary function of BOCES is to serve the 18 school districts in western Suffolk County, in 1998 Wilson Tech decided to use the power and convenience of the internet to provide career training 24/7. Adults have responded favorably to our online courses where they can boost their job skills at their own pace. To meet the demand for this independent style of job training, we add new courses each week.

Browse through our online course catalog and register for a course that will help you learn a new skill, earn a promotion, or prepare for a career change. You'll be glad you went online! Our courses are affordable and our programs and instructors are grounded in real experience in the workplace.

How does an online courses differ from a traditional course?

The only difference between an online course and a traditional course is the method of delivery. As with any adult education course, you must complete reading assignments, take tests, and participate in other activities. The video or audio program is really just the "lecture" part of the regular class.

Will I receive a certificate indicating that I have taken a course at Careerlearn?

Certificates of Completion are issued to all students in instructor-led courses who have successfully met the course requirements. To be eligible for a certificate, you must participate in 80% of the on line class sessions and have an instructor's recommendation stating that you have completed all other course requirements with an average grade of 80%. Your certificate will be mailed to you.

Certificates of Completion are not issued for online tutorials.

Do these courses qualify for employee tuition reimbursement?

That is solely up to your employer. Upon the completion of a course you may request an "Employee Tuition Reimbursement Letter" from the online administrator. We will mail the letter directly to your employer. To request a letter, visit our student services section and fill out the request form.

When are the courses available?

All online courses are available 24 hours a day 7 days a week. You can study whenever you want!

How do I register for an online course from Careerlearn?

Choose one of these 6 easy ways to register!

Register Now!. Follow instructions. Registration accepted via a secure server.

By Phone:
Call 631-667-6000, ext. 320 from 9 a.m. to 4:30 p.m. Monday to Friday. Have your VISA, MasterCard or Discover Card number and expiration date available.

Fax your completed registration form with your VISA or MasterCard number and expiration date to 631-623-4922. Available 24 hours a day.

By Mail:
Check, money order or credit card will be accepted up to one week before your course begins. Mail to: Careerlearn, Adult Education, Wilson Technological Center, 17 Westminster Ave., Dix Hills, NY 11746.  Make check payable to: Western Suffolk BOCES

By Purchase Order:
Organizations enrolling staff for training can be invoiced if a purchase order number is provided.

Registration is accepted at Wilson Technological Center's Dix Hills campus only. Hours are Monday to Thursday, 8:30 a.m. to 7:30 p.m.; Friday, 8:30 a.m. to 3 p.m. Summer hours are Monday to Friday, 8:30 a.m. to 2:00 p.m..

What do I do after I register?

1. After you register and about a week prior to the semester, we will email you a welcome packet with your student ID (login screen name) and your password. 2. Log on to the internet and type in the following internet address: Click the "Go To Class" button.

When can I start an online course?

Within 72 hours of registering, we email you a password. Once you receive your password, you can begin your online course. You can register to begin an enhanced tutorial course at any time. The instructor-led courses, however, are available during specific 'semesters'.  Please refer to the individual courses for the exact dates.

How long are Careerlearn courses?

Courses vary from one week to 10 months.

How long do I have to complete the course?

All instructor led courses:  Your password will be deactivated two weeks after the last day of class. All self-paced tutorial courses:  Your password will be deactivated after 12 weeks.

What is the difference between self-paced tutorial and an instructor-led course?

The two types of online programs vary by the amount of involvement of the instructor.

Instructor-Led Courses

For these online courses, you are assigned an instructor who will answer specific questions, lead weekly chat room discussions, and evaluate your work. You can study at the time of day you prefer, so long as you keep pace with the course schedule. Courses run for various lengths of time within a prescribed semester. Spring semester: February to June; Summer semester: July to August

Self-paced Tutorials

Self-paced tutorials have audio lectures and practice exercises. There are no instructors facilitating the course. There is no software or textbook to purchase, and they are available 24 hours a day, 7 days a week.

What happens if I'll be away on business/vacation during part of the instructor-led course?

You have a 10-day grace period for each quiz and final exam. As long as you can live with that ten-day timeframe, you can read each lesson at your leisure, and complete each assignment when it is convenient for you. That's the beauty of taking an online course--they're designed to fit your schedule--not your instructor's! If you have a longer vacation or if you fall behind in your assignments, we will grant you an automatic two-week extension. You are not required to attach a reason to your extension request. One extension will be granted per course.

Can I repeat a lesson or lecture during the course?

Yes. You can repeat any part of a course as many times as you feel necessary to learn the material.

Do I have to buy books?

Instructor-led courses may require a textbook purchase. Refer to our online bookstore or course description for details. Self-paced tutorials do not require a textbook purchase.

Do I have to buy any software?

No additional software is required for any of our courses. Any plug-ins you need are free and available through the internet. Links to these are contained in your course. Actual product software is not included with the course.

What happens if I have a question?

For instructor-led courses, go to the message board in your homeroom. When you need help with a lesson, just post your question or inquiry in the appropriate course discussion area. The instructor, his or her teaching assistant, or one of your fellow students will respond. You also can email your instructor or participate in a live chat session.

May I respond to questions from other students in the discussion area?

The best way to learn a new skill is to teach it to others. If you know the answer to a question in the discussion area, we strongly encourage you to offer your assistance.

What are the system requirements to take an online course?

Click on the "OS Requirements" to see a detailed list of the system requirements and software you will need to participate in an online course through Careerlearn.

Do we get a letter grade for our assignments and final?

No. Careerlearn offers non-credit courses, without letter grades. For instructor-led tutorials, you will either receive a "Complete" or an "Incomplete." No grades will be issued for self-paced tutorials.

What happens if I can't run the course on my computer?

Careerlearn offers technical support via email. Click here  to email your question:  Live technical support is available weekdays between 8 a.m. and 2 p.m. EST.

How is taking an online course different from reading a computer or software manual?

We believe that computer skills are best acquired by incorporating hands-on experience with information and expert advice. Each of your lessons comes complete with a quiz or simulations that reinforce the material covered in your lesson. Each quiz will be evaluated instantly and returned to you. In addition, many lessons will have assignments that give you practical hands-on experience with the material in your course.

What's more, Careerlearn courses exploit the interactive nature of the internet, virtually ensuring that all of your course-related questions are answered! During an instructor-led course, your instructor, his or her teaching assistant, and your fellow students are just a click away.

In our experience, online learning gives you the practical experience and interaction that a manual or book just cannot give. Also, the dynamic nature of the internet makes it easy for us to frequently update our course material. So, the information you learn is as topical and up-to-date as today's newspaper!

How is taking an online course different from classroom instruction?

In today's fast-paced world, many of us find it difficult to take time away from work and family to attend school. With our online courses, you can "attend class" in the comfort of your own home or office. Just log into your online classroom when you are ready to read your lessons, complete your quizzes and assignments, or communicate with your instructor and fellow students. Our online courses fit your schedule: you can take them before breakfast, during lunch, late at night, or any time you find convenient. The choice is yours! Online courses, however, are not for everybody. Although you will be in contact with your instructor and your classmates through the course discussion areas (instructor-led courses only), learning over the internet is essentially a solitary activity. If you crave face-to-face interaction or anticipate problems completing your lessons in a timely manner, you may fare better in a classroom environment.

How is taking an online course different from video-based instruction?

Again, Careerlearn courses exploit the dynamic and interactive nature of the internet. We can keep our courses more up-to-date and more relevant to your needs than video-based instruction. In addition, the material covered in a six-week course is far more comprehensive than what can be delivered in a one-hour videotape.

What is the refund policy?

1. Although we make every effort to ensure that all our courses are offered as advertised, it may become necessary to make changes to our program. If we cancel a course, all your fees are totally refunded.

2. If you cannot attend a class that has been rescheduled to a time or place other than advertised, you are entitled to a full refund.

3. If you transfer from a canceled course to another course, you will either be charged the tuition difference or receive a refund of any overpayment.

4. If you withdraw from an instructor-led course 24 hours before the first scheduled class, a full tuition refund, less a withdrawal fee of $25, will be made after the withdrawal* is requested via email from If you withdraw from an tutorial course before logging on for your first lesson, a full tuition refund, less a withdrawal fee of $25, will be made after the withdrawal* is requested via email from

5. If you withdraw from an instructor-led course after the first scheduled class but 24 hours before the second class meeting, one-half of the tuition, less a withdrawal fee of $25, will be refunded after withdrawal* is requested in writing via email from

6. There are no refunds for requests received after the second session of an instructor-led course begins or after you log on for the second time for an enhanced tutorial.

7. All extra costs, such as books or equipment that were not included in tuition price, are not subject to refund.

8. Any overpayment accepted will be totally refunded.

9 Please note there is a $25 fee for ALL returned checks.

10. Payments made with a credit card will receive cancellation credit on their credit card.

Note: Every effort is made to provide you a timely refund. Processing of refunds may take 45 days after your first scheduled day of class. Our programs are supported entirely by student tuition. No discounts can be provided.

*The date of withdrawal is the date/time your request is received at BOCES.

How long does a refund take?

Processing of refunds takes approximately 4 - 6 weeks after the proper required notice is received.

Do you offer any tuition discounts?

No. Our programs are supported only by student tuition payment. No discounts can be provided.

Wilson Technological Center is the career and technical education program of Western Suffolk BOCES
© 2016 Western Suffolk BOCES
Wilson Technological Center
17 Westminster Avenue, Dix Hills, NY 11746
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