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| Western Suffolk BOCES |
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| A+ Operating System |
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In this course you will examine the concepts and skills
important to customer satisfaction for the computer
support professional. These include the idea of customer
value, customer service expectations, the structures of
customer service organizations, and the communication and
troubleshooting skills important to becoming a successful
computer support professional.
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| Course Schedule: |
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Section |
Start/End Dates |
Status |
Course Type |
Hours |
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8385-1 |
07/01/10 - 06/30/11
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Open
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Online Self-Paced Tutorial
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24 |
Previous Offerings of this section: |
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